Privacy Policy

This Privacy Policy ("Policy") governs the manner in which Tawasul Communications (“Tawasul”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal data obtained through its website, https://www.tawasulcom.com/ ("Website"). We are committed to ensuring the privacy and security of personal data in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL) issued under Royal Decree No. M/19 dated 09/02/1443H.

Tawasul Communications acts as the data controller with respect to personal data collected through this Website. 

We may collect the following categories of personal data through the Website:

• Identification Data: name, job title, company name, etc.
   
• Contact Details: email address, phone number, physical address
   
• Technical and Usage Data: IP address, browser type, device identifiers, geographic location, pages visited, access times, and referring websites
   
• Communication Content: any messages or inquiries submitted via contact forms or other interfaces
   

We do not knowingly collect personal data from individuals under the age of 18.

We collect and process your personal data only where we have a valid legal basis to do so, including:

• Your explicit consent
   
• Performance of a contract or in preparation to enter into a contract
   
• Compliance with legal obligations under applicable Saudi regulations
   
• Legitimate interests, provided such interests are not overridden by your data protection rights
   

The personal data we collect is processed for the following purposes:

• To provide, manage, and improve our Website and services
   
• To respond to inquiries and communicate with users
   
• To send marketing communications, subject to obtaining appropriate consent
   
• To comply with regulatory or legal requirements
   
• To ensure the security and integrity of our systems
   

We do not disclose your personal data to third parties except in the following circumstances:

• To service providers or vendors acting on our behalf under binding confidentiality and data protection obligations
   
• To governmental or regulatory authorities when required by applicable law, court order, or regulation
   
• To other parties with your explicit prior consent
   

We do not sell, rent, or trade your personal data for any commercial purpose.

Should it become necessary to transfer your personal data outside the Kingdom of Saudi Arabia, we will ensure that such transfers comply with the PDPL and applicable data transfer regulations. This includes ensuring the recipient jurisdiction provides adequate levels of protection or implementing appropriate contractual safeguards.

We retain your personal data only for as long as is necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory, or contractual requirements. Once the applicable retention period has expired, data will be securely deleted or anonymized.

Pursuant to the PDPL, you may exercise the following rights, subject to applicable exceptions and conditions:

• Right to access: Request a copy of your personal data
   
• Right to rectification: Request correction of inaccurate or incomplete data
   
• Right to erasure: Request deletion of your data, subject to legal retention requirements
   
• Right to restrict processing: Request limitation of processing in certain cases
   
• Right to withdraw consent: Where processing is based on your consent
   
• Right to object: To processing based on legitimate interest or direct marketing
   

To exercise these rights, you may contact us at the address provided in Section 1. We will respond in accordance with the timeframes set forth by applicable law.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or destruction. These measures are regularly reviewed and updated in line with industry best practices and regulatory requirements.

Our Website may use cookies and similar technologies to enhance functionality, analyze user behavior, and personalize content. You may manage or disable cookies through your browser settings.

We reserve the right to amend or update this Privacy Policy at any time. Any changes will be posted on this page and reflected by the “Last Updated” date. Your continued use of the Website after such changes constitutes your acknowledgment and acceptance of the revised terms.

This Privacy Policy shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.